Open Vacancies
Job Detail Expired Date: 14-Dec-2018
Job Code : 000731 Job Location : Head Office
Job Title : Officer, IT Operations Working Type : Full Time
Number of Positions : 1

Job Introduction

    To run overnight core banking system (T24) and close-of-business (COB) processes.

Job Description

  • Follow up branches’ end-of-day closing and pre-check all pending transactions to be fixed as per guidelines from manager

  • Execute COB processes in T24 system and ensure the system is available in accordance with SLAs

  • Follow IT Operational Guidelines to operate COB and apply fixes or patches to production systems

  • Run backups and execute scheduled and ad hoc maintenance scripts in conformity with established procedures or as needed

  • Raise and propose solutions for issues related to COB tasks

  • Propose new processes or guidelines to improve IT operations

  • Escalate COB issues to IT Operations Unit Manager and work with TEMENOS support desk in resolving problems before branch network opens

  • Monitor T24 services and report on the status of exceptions and corrective actions initiated

  • Write daily report, progress report, COB checklist sign-off for activities executed at night and log all issues with updates on the status of each issue until closed.

Job Requirements

  • Degree in computer science and other related fields

  • Minimum 1 year work experience in IT operations, IT support or similar

  • Experience in Technical support, T24 system or other core banking system experience.

  • Knowledge in Unix commands, Windows and strong Excel skills

  • Good verbal and written communication in Khmer and English

  • Good communication, flexible and able to work in Night Shift.

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For more information, please contact our recruitment team:
Head Office +855 (0) 12 635 150    
Provincial Office +855 (0) 12 992 132 / +855 (0) 70 700 123